Here at Walgrow we believe in 100% customer service and strive to please all Walgrow's. We always do our best to take care of our valuable customers.
In the unlikely event if any product that you have purchased is damaged or incorrect then you may return your product. To be eligible for a refund, the product must be returned to Walgrow in a resalable & unused condition. The item must be in the original packaging and returned with any accessories or free gifts within 15 days from the day it was delivered.
These Categories Cannot Be Returned:-
- Used or not in the same condition and packaging as you received it.
- Specific categories like innerwear, lingerie, beauty products, perfumes/deodorant, pants, socks and clothing freebies, grocery & gourmet, jewelry and pet supplies etc.
- Items which have been used or installed.
- Products that have been tampered with or a missing serial numbers.
- Products with missing labels or accessories.
- Digital products.
- Delivered the same product as ordered.
- If you received an item Damaged or incorrect th en we may request you to share Pictures or a video with the order Number. The link to upload Pictures and video will be given to you by us.
- If you received a damaged item then you will have to inform shipping company within 3 days of delivery.
- Please make sure that all returned items are packed securely to prevent any loss or damage during transit.
| Last updated on 15 February, 2023